Tag Archive | "Call Centers"

U.S.Wages As Cheap As India

Along the road of the past 30 years, productivity has been soaring (and technology has been a minor part of that) while wages have been flat–thanks to de-unionization and a simple corporate decision to cut wages even when profitable. And, despite that assault on wages, the main line of concern was over outsourcing–that is, jobs […]

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SEIU and Call Centers

    I had an interesting discussion today at a press conference held by Sal Rosselli, president of United Healthcare Workers West, which represents 140,000 S.E.I.U. members in California, who, as many of you know, is the public face of a group of delegates and leaders who object to some of the positions, actions and vision […]

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